Emergency Plumbing Services

For serious emergencies like burst pipes or major leaks in Bath and Bristol, we typically aim to reach your property within 60-90 minutes. Response times may vary depending on your specific location, time of day, weather conditions, and current emergency call volume. When you call, our team will provide an estimated arrival time based on your situation's urgency and the location of our nearest available emergency plumber. For critical situations involving significant water escape or safety concerns, we prioritise your call and dispatch the closest technician immediately. We cover all Bath and Bristol postcodes as well as surrounding villages.

While waiting for our emergency plumber to reach your Bath or Bristol property, take these important steps: 1) Turn off your water at the main stopcock (usually under the kitchen sink or where the mains enters your property) by rotating it clockwise until firmly closed; 2) Switch off any affected electrical appliances or systems at the mains if water is near electrical items; 3) Open taps to drain remaining water from pipes if dealing with a burst pipe; 4) Collect leaking water in buckets if possible and move valuable items from affected areas; 5) Take photos for insurance purposes; 6) Avoid using any plumbing facilities that could worsen the situation. Our telephone team will provide specific guidance for your particular emergency when you call.

Emergency plumbing callout charges for Bath and Bristol properties typically range from £85-£150, depending on the time of day, with higher rates applying evenings, weekends, and bank holidays. This callout fee generally covers the first hour of work. Additional time is usually charged at £60-£90 per hour, depending on the complexity of the emergency and parts required. We provide transparent pricing with a clear explanation of costs before proceeding with work. For complex emergencies, we may offer a fixed-price quote after diagnosis. Despite being emergency rates, our pricing remains competitive for the Bath and Bristol area, and we never add hidden charges or inflated prices for parts.

Yes, we specialise in emergency plumbing for Bath's many period properties, including Georgian, Victorian, and Edwardian homes. Our plumbers have extensive experience with the unique challenges these buildings present, such as lead pipework, complex routing through original features, non-standard pipe sizes, and listed building considerations. We carry a range of specialist fittings and adaptors suitable for older plumbing systems. Our approach emphasises careful, sympathetic repairs that preserve period features while resolving emergencies effectively. For Grade I and II listed buildings in Bath's historic areas, we understand the importance of appropriate repairs and can liaise with conservation officers when necessary. This local knowledge is particularly valuable during emergencies when quick yet appropriate solutions are essential.

Yes, we offer emergency boiler repair services throughout Bath and Bristol seven days a week, including weekends and bank holidays. Our Gas Safe registered engineers are available for urgent heating and hot water failures, with priority given to vulnerable households during cold weather. Weekend emergency boiler services cover issues like complete system failures, dangerous faults, significant leaks from boilers, and no heating/hot water scenarios. While weekend callout rates are higher than standard weekday charges, we maintain transparent pricing with costs explained before work commences. Our engineers carry common parts for major boiler brands to maximise the chance of a same-visit repair. For non-critical issues, we can offer advice on temporary measures and schedule a standard appointment for the next working day if preferred.

Our emergency plumbing service covers all of Bath and Bristol and extends to surrounding areas including Keynsham, Saltford, Bradford-on-Avon, Frome, Radstock, Midsomer Norton, Chipping Sodbury, Nailsea, Clevedon, Portishead, and Weston-super-Mare. We operate within approximately a 20-mile radius of both city centres. This comprehensive coverage ensures we can respond promptly to plumbing emergencies throughout the region. For properties in more remote locations, we provide realistic arrival time estimates when you call. We maintain multiple teams strategically positioned across the region to minimise response times regardless of your location. All our emergency vehicles are equipped with GPS systems and local area knowledge to ensure the fastest possible route to your property during a plumbing crisis.